Support
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| IPI believes in interactive customer
support and encourages a lifelong relationship with all its clients. If
your current problem is not listed, please do not hesitate to contact
us for assistance. However we do require some "supporting evidence" to
be collected BEFORE you contact us: |
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- A description of the problem.
- The version number of the software that is installed
on your machine, for example MLAS v24.10.2.616
- A sample printout
- Screen captures saved in any format
- Windows Version e.g. Windows 8.1 professional
- Steps to reproduce the problem.
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Call Us: +27 (0)81-037 3192
E-mail us: support@ipi.co.za |
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If you experience any problems with MLAS, please refer
to the User Manual.
You can generate the Query forms from the Help manu in the MLAS application. Sample forms:Download
Query Form |
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| Please
Note: On Site Support is available by agreement. |